2016년 9월 18일 일요일

Troubleshooting:cant print from my vista laptop through the network onto desktop pc with widows 7 Error

cant print from my vista laptop through the network onto desktop pc with widows 7

i just recently upgraded my desktop pc & it come with windows 7 64bit & now i cant print from any other wirless network places that are running vista which i could do before i upgraded when i was running xp32bit

Anwsers to the Problem cant print from my vista laptop through the network onto desktop pc with widows 7

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Hello Mrssute,
 
Thanks for posting back.
I want to try and get a clearer picture of your network set-up.
Please let me know if the following is correct:
 
·          You have a desktop which has been upgraded from XP 32-bit to Win7 64-bit
·          You have a laptop which is running Vista 32-bit
·          You can print from your Win7 desktop, but not your Vista laptop
·          From your Vista, can you see the Win7 computer and printer in the network?
·          From your Win7 computer, can you see the Vista laptop and printer?
·          What is the make and model of your printer?
·          What driver did you install on the laptop?
 
If you can verify this information and answer the added questions, then I can better help to assist you with your issue.
It sounds like it may be a driver issue as opposed to a networking problem.
 
Please post back so that we can resolve your issue.
Thanks J

Adam
Microsoft Answers Support Engineer
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To check for Windows updates. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. If any updates are found, click Install updates.

Install the latest updates for Windows and for the program displaying the error. Note that the update for the program might be listed as an optional update on the Windows Update page.

Open Windows Update by clicking the Start button Picture of the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.

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