computer freezes works only in safe mode and BlueScreen Error BCCode: 116
computer spec.
windows vista home premium 32 bit
error msg
-shutdown enexpectedly
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini052711-01.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 116
BCP1: 892FC008
BCP2: 90B22036
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 2528169f-3730-4b08-b413-9ffae78c8aa8
Solutions to the Problem computer freezes works only in safe mode and BlueScreen Error BCCode: 116
Hi Manju,
Do you recall making any changes prior to this issue?
If the computer works fine only in Safe Mode, then some third party softwares present on the computer could be causing this issue.
Method 1: Enable clean boot and then check to see if the issue persists
Follow Step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If everything works fine after a clean boot, you can infer that some third party services are causing the problem.
Proceed with the remaining steps to pin-point out the third party service.
After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.
Important: - Remember to put the computer back to normal startup follow
step 7 in the link.
Method 2: You may follow the steps outlined in the article below which addresses BlueScreen issue
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.microsoft.com/kb/958233
Make Sure that your System Meets the System Requirements
This error can be due to some configuration requirements for you system. If your computer hardware is not up to par, then make sure you update where necessary before continuing:
Microsoft Windows Requirements :
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
If your computer meets the minimum requirements above, then continue on…
Recommended Method to Fix the Problem: computer freezes works only in safe mode and BlueScreen Error BCCode: 116:
How to Fix computer freezes works only in safe mode and BlueScreen Error BCCode: 116 with SmartPCFixer?
1. Download Error Fixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The errors will be shown in the scan result.
2. After the scan is done, you can see the errors and problems which need to be repaired.
3. When the Fixing part is finished, your computer has been speeded up and the errors have been fixed
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