Computer blue screens when trying to watch netflix instant and download world of warcraft
I have a brand new computer with more than enough Ram and hard drive space, and a good video card with the latest drivers installed.
However, when I tried to download and install World of Warcraft from their client the computer clue screens and does a
crash dump.
I had to install the game in safe mode with networking.
Today, I tried to watch a movie streaming from Netflix and the same thing happens.
I am running Windows 7 64 bit premium.
Processor is AMD Athlon II 2.9 Ghz quad core.
I am using Firefox 3.6.11.
Any ideas?
Keys to the Problem Computer blue screens when trying to watch netflix instant and download world of warcraft
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Hi,
Here is the BlueScreenView info :
Crash List - Created by using BlueScreenView
Dump File
Crash Time
Bug Check String
Bug Check Code
Parameter 1
Parameter 2
Parameter 3
Parameter 4
Caused By Driver
Caused By Address
File Description
Product Name
Company
File Version
Processor
Computer Name
Full Path
Processors Count
Major Version
Minor Version
102010-14601-01.dmp
10/20/2010 4:08:43 PM
KMODE_EXCEPTION_NOT_HANDLED
0x0000001e
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
ntoskrnl.exe
ntoskrnl.exe+70710
NT Kernel & System
Microsoft® Windows® Operating System
Microsoft Corporation
6.1.7600.16617 (win7_gdr.100618-1621)
x64
C:\Windows\Minidump\102010-14601-01.dmp
4
15
7600
102010-26130-01.dmp
10/20/2010 3:40:03 PM
KMODE_EXCEPTION_NOT_HANDLED
0x0000001e
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
ntoskrnl.exe
ntoskrnl.exe+70710
NT Kernel & System
Microsoft® Windows® Operating System
Microsoft Corporation
6.1.7600.16617 (win7_gdr.100618-1621)
x64
C:\Windows\Minidump\102010-26130-01.dmp
4
15
7600
102010-18813-01.dmp
10/20/2010 1:32:58 PM
KMODE_EXCEPTION_NOT_HANDLED
0x0000001e
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
pacer.sys
pacer.sys+1199
x64
C:\Windows\Minidump\102010-18813-01.dmp
4
15
7600
101910-16816-01.dmp
10/19/2010 11:50:27 AM
KMODE_EXCEPTION_NOT_HANDLED
0x0000001e
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
WUSB54Gv4x64.sys
WUSB54Gv4x64.sys+f9d0
x64
C:\Windows\Minidump\101910-16816-01.dmp
4
15
7600
101810-24242-01.dmp
10/18/2010 12:45:50 PM
KMODE_EXCEPTION_NOT_HANDLED
0x0000001e
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
WUSB54Gv4x64.sys
WUSB54Gv4x64.sys+f9d0
x64
C:\Windows\Minidump\101810-24242-01.dmp
4
15
7600
101810-22354-01.dmp
10/18/2010 12:05:57 PM
KMODE_EXCEPTION_NOT_HANDLED
0x0000001e
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
WUSB54Gv4x64.sys
WUSB54Gv4x64.sys+f9d0
x64
C:\Windows\Minidump\101810-22354-01.dmp
4
15
7600
BCCode: 1E 0x0000001E <-- read this link
http://www.faultwire.com/solutions-fatal_error/Check-to-be-sure-you-have-adequate-disk-space-0x0000001E-*1045.html?order=date
Update the driver for the USB WiFi device you use.
WUSB54Gv4x64.sys - USB WiFi driver.
As the Faultwire link states there are other possible cause for that driver, and others, to have been driven
to fault.
See the troubleshooter link :
Check this thread for information on using BlueScreenView, MyEventViewer, and other methods to
troubleshoot BlueScreens - top 3 methods (+1 other).
http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990
Hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Don't Download Malware
Where are you getting the download?
There are malicious people who download valid copies of a popular download, modify the file with malicious software, and then upload the file with the same name. Make sure you are downloading from the developer's web page or a reputable company.
Cancel or deny any automatic download
Some sites may automatically try start a download or give the appearance that something needs to be installed or updated before the site or video can be seen. Never accept or install anything from any site unless you know what is downloading.
Avoid advertisements on download pages
To help make money and pay for the bandwidth costs of supplying free the software, the final download page may have ads. Watch out for anything that looks like advertisements on the download page. Many advertisers try to trick viewers into clicking an ad with phrases like "Download Now", "Start Download", or "Continue" and that ad may open a separate download.
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