2016년 9월 23일 금요일

How to Fix - cursor jumping no matter the application?

cursor jumping no matter the application

original title: CURSOR JUMPING ISSUES EXTREMELY ANNOYING
I just read through the threads concerning the cursor issue.
I'm experiencing the same exact problem with no matter what application I'm using: Word 2010, Excel 2010, Outlook 2010, Publisher 2010, MSN email and the list goes on.
This is such and ANNOYING
issue, surely there must be some resolution?? Incidently, my cursor jumped about three times in attempting to type this NOTE!!! Any help would be appreciated.
I'm using a NEW Toshiba laptop running Windows 7 and Microsoft Office Professional 2010.
It's extremely
hard to be productive when one has to consantly check to see where the cursor has happened to jump.
HELP PLEASE!

Solutions to the Problem cursor jumping no matter the application

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Hi Dphnorthside,
1.
Have you connected a mouse to the laptop or are you using the touchpad itself?
2.
Did you try updating your touchpad drivers to see if that fixes the issue?
3.
From when are you facing this issue?
4.
Any recent software/hardware changes on your computer?
5.
What is the model number of your Toshiba laptop?
Firstly, I would suggest you to remove the touchpad drivers from device manager and reinstall.
To re-install the touchpad drivers by uninstalling the current drivers
Sometimes there can be driver errors that are preventing the touchpad from working.
 a.    Click on Start; in the Start search type devmgmt.msc and hit Enter.
 b.    If you receive a consent prompt, click on continue.
 c.    Expand mice and other pointing devices.
 d.    Right click on the touchpad component and click on uninstall.
 e.    Once the uninstallation is complete, restart the computer.
 f.    Download the latest drivers for the touchpad from your computer manufacturer website and install it.
If you are using a mouse then try updating the drivers for the mouse and check for the issue.
You must be logged on as an administrator to perform these steps. 
a.
Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance,and then clicking Device Manager.
If you are prompted for an administrator password or confirmation, type the assword or provide confirmation.
b.
In Device Manager, locate the Device, and then double-click the device name.
c.
Click the Driver tab, and then click Update Driver and follow the instructions.
Try to follow the below provided link to Update a driver for hardware that isn't working properly and check for the issue.
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly 
Thanks and Regards:
I.
Suuresh Kumar - Microsoft Support.

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Use the System File Checker tool to repair corrupted or missing system files:

  1. Click Start.
  2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
  3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
  4. Type or copy paste the below command line into it without quotes:
  5. "Sfc /scannow"

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