2016년 8월 10일 수요일

Troubleshoot:black screen during startup and when opening programs Error

black screen during startup and when opening programs

ok this is something that might be an easy fix and I might be over looking the answer but my computer goes to a black screen and takes a long time to come back to a screen it does not crash but just black this happens when I boot up and when opening programs
any suggestions its not a big problem but more of an inconvinience thanks for any help you might lend to this situation

Solutions to the Problem black screen during startup and when opening programs

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Hi,
 
Thank you for reaching us on Microsoft Community.
 
From the issue description, it looks like black screen is displaying at the startup and while launching programs.
 
Let’s follow these methods and check if that does the trick:
 
Method 1: As you are receiving black screen at the startup, you may refer to the following article and check if that works:
 
Why is my screen black when I start Windows 7?
http://windows.microsoft.com/en-US/windows7/why-is-my-screen-black-when-i-start-windows-7
 
Method 2:
Step 1: Boot into safe mode and check if the issue persists.
 
Start your computer in safe mode
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
 
Step 2: If the issue does not occur in safe mode, you may put your system in clean boot state (in normal mode) to troubleshoot the issue.
Place the computer in a clean boot state and then check if it helps.
You can start Windows by using a minimal set of drivers and startup programs.
This kind of startup is known as a "clean boot." A clean boot helps eliminate software
conflicts.
 
How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8
http://support.microsoft.com/kb/929135
 
Note: Follow the section “More information” to reset the computer to start as usual after troubleshooting with clean boot.
 
You may also refer to the following article for more information:
 
What to do if Windows won't start correctly
http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-Windows-wont-start-correctly
Note: The article applies to Windows 7 as well.
 
Hope this information helps.
For any further Windows related assistance, feel free to contact us and we will be happy to help.

  • Download the Microsoft Windows ISO (installation device) from the following website:
  • http://www.microsoft.com/en-us/software-download/windows10
  • Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
  • Extract the ISO file to a separate USB device or burn the program to a compact disc.
  • Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Another Safe way to Repair the Problem: black screen during startup and when opening programs:

How to Fix black screen during startup and when opening programs with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your computer.  Open it, and it will scan your computer. The errors will be shown in the scan result.

2. After the scan is done, you can see the errors and problems which need to be fixed.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.


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