Bicycle Family Card Games program was working fine, installed updates last weekend now error messages trying to start game and game shuts down
Have removed all but one of the windows updates, but still get error messages and no go with program, messages like
EAccess Violation; Zugriffsverletzung bei Adresse00404B54 in ModuleBicycle******.exe; Lesen von adresse FFFFFFFF; Next box is called Anwendungsfehler and a different set modules and adresses.
I have unistalled and reinstalled program.
I then went and bought
a newer version on line and installed it after uninstalling my disk copy.
still no go!! please help.
Anwsers to the Problem Bicycle Family Card Games program was working fine, installed updates last weekend now error messages trying to start game and game shuts down
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Hi,
How did you uninstall the game?
Follow the steps listed below:
Step 1: Perform a system restore to restore the computer to an earlier point in time before the problem started.
Refer these links for help:
http://windows.microsoft.com/en-us/windows7/What-is-System-Restore
http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions
Step 2: Remove all the components of the game and reinstall the game in clean boot state.
A clean boot helps eliminate software conflicts.
Refer this KB article for more information about clean boot:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Steps to perform a clean boot:
a.
Click the start orb on your desktop
b.
Type msconfig in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
c.
On the General tab, click Selective Startup.
d.
Under Selective Startup, click to clear the Load Startup Items check box.
e.
Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
f.
Click OK.
g.
When you are prompted, click Restart.
NOTE: Please ensure to start the computer in normal mode after troubleshooting.
Follow step 7 from the KB article.
If the issue persists, then get in touch with the game manufacturer for further assistance.
http://support.encore.com/
Regards,
Afzal Taher - Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you
think.
- Go to the Start button.
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Restart your computer.
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