2016년 9월 21일 수요일

Computer hangs when clicked on link in the email.

Computer hangs when clicked on link in the email.

Original Title: Why do I have to turn my computer off and on?
When I click on a link in my email inbox to go to another page, my computer becomes unresponsive and I have no control of the cursor.
Does anyone know how I can fix this problem?

Solutions to the Problem Computer hangs when clicked on link in the email.

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Hi Don,
You may check if issue persists in Clean Boot mode.
To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs.
This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
 
Refer to the link:
 
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
 
Note: Refer the section "How to reset the computer to start normally after clean boot troubleshooting"
to reset the computer to start as normal after troubleshooting.
Thanks.

To check for Windows updates

  1. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
  2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
  3. If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Recommended Method to Fix the Problem: Computer hangs when clicked on link in the email.:

How to Fix Computer hangs when clicked on link in the email. with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your system. When you open SmartPCFixer, it will perform a scan.

2. After the scan is finished, you can see the errors and problems which need to be repaired.

3. When the Fixing part is done, your computer has been speeded up and the errors have been removed


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